Competition Terms & Conditions

Date posted 05/02/18 #LoveTreatwell Valentine's Giveaway Terms & Conditions
Please read these Terms and Conditions carefully before you participate in the Treatwell's #LoveTreatwell Giveaway competition (the “Competition”) as these will apply. If you do not agree with these Terms and Conditions, you must not participate in the Competition. Please note that our Terms & Policies as set out at will continue to apply to your use of (the “Website”) and the Treatwell marketplace application (the “App”) and to any bookings you make on either the Website or the App. The promoter of the Competition is Hotspring Ventures Limited (t/a Treatwell), 16 Charles II Street (c/o Calder & Co), London SW1Y 4NW (“Treatwell”).
ELIGIBILITY: The Competition is open to UK residents aged 18 and over. Entrants must successfully (1) tag the specified amount of friends on Treatwell’s Instagram post and (2) follow Treatwell’s Instagram account (3) like the post specified to be eligible to win. The Giveaway will close at midnight on 14th February. There will be ten winners in total (the “Winners”), one per day of the competition. On the 13th February the winner will be the entrant plus their tagged friend. Likes and tags must be made on the original post from Treatwell for the entrant to be eligible to win and any likes and tags made on a copied or shared post or otherwise not made on the original post will not be counted. The Winners will be drawn by 9pm the following day after the competition launch date; from 6th February until 15th February 2018. The Competition excludes employees of Treatwell and partner salons participating and their immediate families, and anyone professionally connected to the Competition. The Winners may be asked to provide proof of ID. No purchase necessary. Entries made from trade, consumer groups, third parties, agents, or entries automatically generated by computer will not be accepted. No bulk entries.
THE PRIZE: The Winners will be eligible to receive one prize per competition which will be specified in the competition post on Treatwell’s Instagram. The prizes are named on the post and cannot be changed by the Winner. (the “Prize”). The prize must be redeemed in full within 12 months of the competition date. There are ten Prize[s] available to win; the Winner[s] will be randomly selected from the entries on the Instagram post. The prizes are subject to availability of appointments on The Prize may not be redeemed in conjunction with any other offer. No cash alternative is available.
The Winner will be sent their prize via email within two weeks of providing their email address to Treatwell. The Prize will only be delivered to a valid and registered email address. Treatwell will not be responsible for any undelivered Prize(s), delays or defects in delivery for any reason, including but not limited to strikes, damage or loss of the Prize. Treatwell will not be responsible for non-delivery if the address you provide is incorrect or cannot be delivered to for any reason, including if there is no one available to receive the Prize on delivery. Treatwell will not be held responsible for any injury, loss or damages resulting from the Prize that may have been caused by any allergies or health issues in relation to the Prize and it is strictly the responsibility of the Winners to test the products in the Prize before use.
The date on which the Prize can be redeemed will be subject to the availability and specific terms and conditions of salons and partners of Treatwell where the Prize will be given.  Should the Winners wish to choose a treatment higher than the value of the Prize, they will be responsible to fund the difference to reach the total amount of the booking. It is the Winners’s sole responsibility to communicate in advance of receiving the Prize any medical or health-related conditions and/or special needs of the recipient(s) of the Prize that might affect or be affected by the Prize (for example without limitation, allergy information and health issues). Subject to these terms, if the Winners (or any other recipient of the Prize) fails to disclose any such information to the spa and salons, neither Treatwell nor the spa or salon, shall be liable to the Winners (or other recipients of the Prize) for any injury, loss or damages resulting from the Prize that could reasonably have been avoided had the Winners (or other recipient of the Prize) disclosed that information prior to receiving the Prize.]
WINNER SELECTION: The Winners will be selected in a random draw by 9pm on each day between 6th February and 15th February 2018. They will be announced as the Winners on the original post by Treatwell by 9pm. The Winners must respond within 5 business days of the winner announcement on the original Instagram post in order to accept the Prize, after which the Prize will no longer be open to acceptance and will be offered to someone else. The Winners must respond with their full name, email and postal address in order to receive their prize. Failure to provide an address within the UK will result in the Prize being forfeited. The redemption of the Prize is subject to availability and is subject to change at the discretion of Treatwell Macdonald Spa.
DATA PROTECTION: If you choose to participate in the Competition and are selected as the Winner, Treatwell will ask you to submit your full name, email address and postal address. If you do not have a Treatwell account you will be required to set one up prior to receiving your Prize and must inform Treatwell of the email address which you have used to sign up. The personal information will be collected, processed and used by Treatwell as data controller in accordance with Treatwell’s Privacy & Cookie Policy which can be found here: By entering the Competition and providing the personal information listed above, you agree to receiving communications regarding the Competition and your Prize from Treatwell Macdonald spa.
LIMITATION OF LIABILITY: Treatwell cannot be held responsible for non-receipt of entries due to technical problems or network difficulties. Proof of sending does not constitute proof of delivery. By participating in the Competition, you agree that you participate at your own risk. Except that Treatwell does not exclude or limit its liability for personal injury or death caused by its negligence or for fraudulent misrepresentation or any other liability that may not, by law, be limited or excluded, Treatwell accepts no liability in relation to an individual's participation (or inability to participate) in the Competition to the maximum extent permitted by law, including any direct, indirect, incidental, consequential, or any other type of damages related to or arising from the Competition or your participation in the Competition.
SEVERANCE: If any part of these Terms and Conditions is found to be unenforceable as a matter of law, all other parts of these Terms and Conditions shall be unaffected and remain in force.
GOVERNING LAW: The Competition and these Terms & Conditions will be governed by and construed in accordance with the laws of UK. You and we each agree that the UK courts will have non-exclusive jurisdiction over any claim or dispute arising from, or related to, the Competition or these Terms & Conditions.
QUESTIONS: If you have any questions regarding the Competition or how it works, please get in touch at or on 0330 100 3515.